Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
The limit per consignor code is 300 items. As always, we encourage you to bring your best items so that you sell a high percentage of your things. A consignor who brings 75 great items will do better than a consignor who brings 300 items that are of lesser quality and priced too high. Aiming for 100 items is a great goal!
There are several options to get barcodes as we approach the event date:
1. MAILING BARCODES TO YOU: We offer the flexibility to have the barcodes mailed directly to your home. There is a $4 postage fee, that will be deducted from your consignor check.
2. EARLY LABEL PICK-UP: This is a time saver! There will be a couple of options to pick up your labels early and apply them at home! Check consignor links and announcements for these dates.
3. PRINT AT HOME: Print your labels at home using a COLOR PRINTER. Follow the directions that appear after you enter your items carefully.
4. BARCODES AT DROP-OFF: Barcodes will be available at consignor drop-off for you to apply in-store. Ensure all clothing is organized in the order of the barcodes. Please know applying barcodes in-store will slow down the drop-off time, and plan accordingly.
We suggest you set the price at 25% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand (price at 30-35%). We have an abundance of 0-6 month sizes, so they should be bundled in sets and must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
We also suggest that you choose to discount your items as more of your items will sell on the 25%, and half-price days! We want you to make money!!
NO...... Please reuse your number from previous sales (this helps us tremendously during our sorting process). If you can't remember it, there is a place on the "enter items" page where it can be requested.
NO, please use children's plastic hangers for sizes 6 and below. Use larger plastic hangers for sizes 8 and above. No wire hangers, please.
Wrinkled clothes do not sell as well! We will likely send them home with you at check-in if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter additional batches, within the 300-item limit. Just click on "new batch" on the enter items page.
Place them in a Ziploc bag and then seal the ziploc with clear packing tape. This is important! Secure the bag to the toy with tape. Put your Consignor code, description and price on the bag in case the tag gets lost. We cannot be responsible for lost toy pieces so please make sure and secure them firmly.....
Saran wrap is another great way to keep things like wooden puzzles together or games closed.
PLEASE: the barcode label still goes on a string tag - DO NOT attach the sticker to the item or bag. Then attach the string tag to the item and put the tag inside the bag with the item. Make sure the tag is visible (a little clear tape can be used to hold the tag to the bag surface). Do NOT stick the barcode label to the bag. You should also write your consignor number, description and the price on the ziploc bag in case the string tag gets lost. If it's an XL bag or tote, you may want to include a picture of what's inside so shoppers know what they are buying!
We suggest you bring a laundry basket or tote, a large shopping bag, or a stroller. All large bags will need to be checked at the door.
Yes, you may send someone to pick up any remaining items and your check on pick-up day but we will NOT be able to guarantee your items. If a question were to arise, only the person who dropped off the items would know which items were put on the floor and if any were held out for some reason.
FIRST: Group all of your like items (toys, games, baby gear, clothes in order of size smallest to largest, large items like bikes and furniture).
SECOND: Enter the items in the order you grouped them (NOT: 2 clothes, 1 swing, 3 more clothes, 1 toy). This will make them easier to label with barcodes and check into the store.
THIRD: When entering, be descriptive! Say "navy blue chevron dress, 4T" NOT tshirt, tshirt, outfit, outfit, onesie. This will help us find (and sell) your item if the tag falls off!
We strongly suggest that you NOT bring your children to our Pre-Sale. Due to capacity restrictions, we are having to limit the number of people coming into the store, and children DO COUNT in the total.
Yes. Most of the furniture displayed in the Furniture Nook is sold in the first two days of our events. Contact Megan about bringing larger furniture items and read more about what items are not accepted before listing furniture for the event. Please price appropriately. a $300 crib should be priced at $100 or less. a $40 bookcase should be priced at $10-15. Let your items go half off for best results!!
We will NOT accept any cribs manufactured before Dec 31, 2010.
For cribs manufactured between Dec 31, 2010, and June 28, 2011, we can accept them if they have a certificate of compliance and have not been recalled.
For cribs manufactured after June 28, 2011, we can accept them if they have not been recalled.
